Home / FAQ

The Bed

What’s included with my Boogaloo order?

How do I control the bed's features?

What kind of mattress will work?

What are the age, height and weight restrictions of the bed?

What are the materials?

Assembly

How hard is it to move?

How do you make sure my personal data and video stream are secure?

Canopy Care

How do I clean the canopy?

How do I dry the canopy?

Can I machine wash the canopy?

Can I disinfect with bleach?

What if my kiddo wets the bed?

What happens if the fabric rips?

Safety

What kinds of certifications do your products have?

Does the FDA regulate this product for safety?

How do I know my child is safe when I'm not there?

Is the software secure?

Shipping

How does my Boogaloo Bed ship and when will I receive it?

Where does Boogaloo ship to?

Warranty & Returns

Does my product need to be unopened or unused?

Wholesale & Business Orders